Assessment: This is a discovery meeting where we meet face-to-face at your location. We will get acquainted with the situation you want to improve on and work together to identify your needs and goals. We'll create a tailored plan and agree on a realistic schedule that we're both comfortable with. Once this plan and schedule are created, you can decide if our consultant has provided you with all the help you need to get started, or if you would like us to come back and be right next to you during some or all of the work that will need to be done to attain those goals you want to reach.
Plan: In this phase we roll up our sleeves and dig in with the work that was agreed to in the assessment stage. This is where you will begin to quickly realize the fruits of your own efforts.
Follow-up: The solutions put in place are evaluated in terms of ongoing maintenance and usability. Strategies are reworked as needed.